Granat88 Terms & Conditions – Rules for Using Malaysia's Online Casino & Sports Betting Platform

These Terms & Conditions govern your entire use of the granat88 platform, including the website, mobile application (where available), and all services provided through the platform. This covers live casino games such as baccarat, blackjack, roulette and slots, as well as all Sports Betting activities including Malaysia Super League football, EPL, BWF badminton, e-sports, NBA basketball, tennis, and all other sports categories available on granat88.

This document is to be read in conjunction with Privacy Policy and Responsible Gambling Policy granat88, both of which form part of the overall agreement between you and this platform. In the event of any conflict between these Terms & Conditions and any other document on the platform, these Terms & Conditions shall prevail.

To register and use the granat88 platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the date of registration and throughout the period of use.
• Be residing in Malaysia or accessing the platform from within Malaysia.
• Have full legal capacity to enter into a legally binding agreement.
• Not prohibited by any applicable local laws or regulations from using online gambling services.
• Not currently serving an active self-exclusion period from granat88 or any other related gambling platform.
• Not acting on behalf of any ineligible third party.

Granat88 reserves the right to request proof of age and identity at any time. Failure to provide the required documentation within the specified timeframe may result in temporary suspension or permanent termination of the account, and any balance may be withheld until verification is complete.

Each user is only permitted to hold one (1) active account on granat88 at any time. Multiple account registrations by the same individual — whether using a different name, phone number, email address, or payment method — are strictly prohibited and may result in the closure of all associated accounts without a refund of any remaining balance.

By registering, you agree to:

• Providing truthful, accurate, current, and complete information as required in the registration form.
• Updating your personal information promptly whenever any changes occur.
• Keep your account password confidential and do not share it with any other party.
• Notify granat88 immediately if you become aware of any unauthorised use of your account.

Granat88 will not be held liable for any losses arising from unauthorised access to your account if you have failed to take reasonable steps to keep your login credentials secure.

Granat88 supports the following deposit and withdrawal methods exclusively for users in Malaysia:

The minimum withdrawal amount is RM 30. Withdrawal requests are typically processed within 30 minutes to 2 hours for e-wallet withdrawals, and 1 to 24 hours for bank transfers. First-time withdrawals may take longer due to KYC (Know Your Customer) verification requirements that must be completed beforehand.

Granat88 reserves the right to request additional supporting documents before processing large or unusual withdrawals. This is part of our standard anti-money laundering (AML) procedure.

All wagering activity on granat88 — whether on live casino games (baccarat, blackjack), slots, or Sports Betting (football, badminton, e-sports) — is subject to the following rules:

• The minimum bet for most markets is RM 5. Maximum bet limits vary by game type, table, or sports betting market.
• All confirmed bets are final and cannot be cancelled unless otherwise stated in the specific game rules.
• For Sports Betting, granat88 reserves the right to void or suspend any bet in the event of a technical error, incorrectly displayed odds, or extraordinary circumstances beyond the platform's control.
• Sports betting outcomes are determined based on official results declared by the relevant governing body (e.g., BWF for badminton, Liga Malaysia for Liga Super football).
• In the event of a dispute over a result, granat88's system records are final unless a clear technical error can be demonstrated.
• In-play betting (during a live match) is subject to standard processing delays. granat88 is not liable for any losses arising from technology delays in the context of in-play betting.

For casino games, all games use either an independently audited random number generator (RNG) or real human dealers streamed live. This ensures every round is independent and fair, with no manipulation of any kind.

Granat88 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, weekly cashback, festive promotions (Hari Raya Aidilfitri, Hari Raya Aidiladha, New Year, etc.), and special promotions for major events such as the Thomas Cup or the FIFA World Cup. All bonuses are subject to the following conditions:

• Wagering requirement: All bonuses received must be wagered a specified number of times (typically between 5× and 30× the bonus value) before any withdrawal can be made.
• Bonuses may only be used on the games or betting markets specified in the relevant promotion's terms.
• Each member is eligible for each promotion once only, unless otherwise stated.
• Granat88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including the use of multiple accounts or low-risk betting strategies designed to meet wagering requirements without genuine risk (bonus hunting) — may result in bonus cancellation and account termination.

All granat88 users are required to use the platform in an honest, fair, and responsible manner. The following actions are strictly prohibited and may result in immediate account termination:

• Using bots, automation scripts, or any technological tool that provides an unfair advantage.
• Colluding with other players to exploit weaknesses in games or the betting system.
• Conducting fund transfers linked to money laundering or financial fraud.
• Creating multiple accounts to claim bonuses more than once.
• Providing false or misleading information during registration or the KYC process.
• Using the platform for any purpose that violates applicable Malaysian law.
• Disrupting or attempting to damage granat88's technical infrastructure.
• Selling, transferring, or pledging an account or account balance to another party.

Granat88 employs a sophisticated fraud detection system that operates continuously. Any suspicious activity will be investigated internally, and accounts may be temporarily suspended while an investigation is ongoing.

Granat88 strives to keep the platform running without interruption at all times. However, there are limitations of liability that you should be aware of as a user:

• Granat88 does not guarantee that the platform will be entirely free from technical disruptions, maintenance downtime, or system failures beyond our control.
• In the event of a technical disruption during an active game or bet, granat88 will endeavour to resolve the matter fairly based on available system records.
• Granat88 is not liable for any losses arising from an unstable internet connection, incompatible devices, or technical factors beyond the platform's control.
• Information displayed on the platform — including odds, statistics, and figures — is for informational and entertainment purposes only. granat88 does not guarantee the accuracy or completeness of such information at any given time.

Granat88 reserves the right to suspend or terminate any user account, with or without prior notice, under the following circumstances:

• The user has been found to have violated any section of these Terms & Conditions.
• Accounts suspected of involvement in fraudulent activity, money laundering, or other illegal activities.
• The user has failed to complete the KYC verification process within the stipulated timeframe.
• The user is operating the account on behalf of or in the name of another person.
• Account closure requested by the user themselves.

If an account is closed at the user's own request with no breach of any kind, any valid remaining balance will be refunded after completion of a standard review within 5 to 14 business days.

If an account is terminated due to a breach of terms, granat88 reserves the right to withhold the balance pending investigation, or to forfeit it entirely if fraud or system abuse is proven.

The collection, use, and protection of your personal data by granat88 is governed entirely by Privacy Policy of ours, which forms part of this overarching agreement. A few key points:

• All data you provide to granat88 is protected with 256-bit SSL encryption.
• Your personal information will not be sold or shared with unrelated third parties without your explicit consent.
• Granat88 may share certain information with regulatory authorities or law enforcement if required to do so under Malaysian law.
• You have the right to request access to your personal data, request corrections, or request account deletion by contacting our support team.

By using the granat88 platform, you consent to the collection and use of your data as described in our Privacy Policy.

Granat88 is fully committed to responsible gaming practices. We believe that healthy entertainment starts with the right controls in place. As part of this commitment, granat88 provides the following tools to all members:

For more information on responsible gaming practices, including how to activate the tools above, please visit the Responsible Gaming us.

These Terms & Conditions are interpreted and governed by applicable law. Any dispute arising from or in connection with the use of the granat88 platform shall first be resolved through voluntary negotiation between the parties involved.

For any complaints or disputes, please contact the granat88 customer support team first via live chat on the platform or by email at support@granat88.run. We are committed to resolving every complaint fairly and transparently within a reasonable timeframe.

Granat88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Material changes will be communicated to users via in-platform notification or email at least 7 days before taking effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.